Privacy policy
Last Updated: October 31, 2024
This Privacy Policy describes how VESTÉ PARIS (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from vesteparis.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or any other individual from whom we collect information under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The type of information we collect and use depends on your interactions with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, deliver or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we collect depend on your interactions with our Site and your use of the Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.
Information You Provide Directly
Information you provide directly to us via the Services may include:
- Contact Information: Your name, address, phone number, and email address.
- Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: Your username, password, security questions, and other account security details.
- Customer Support Information: Information you choose to include in communications with us, such as messages sent via the Services.
Some features of the Services require you to provide certain information about yourself. You may choose not to provide this information, but doing so may limit your access to or use of these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interactions with the Services ("Usage Data") through cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, IP address, and other interactions with the Services.
Information We Obtain from Third Parties
Lastly, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, like Shopify.
- Payment processors, who collect payment information (e.g., bank account, credit, or debit card details, billing address) to process your payment, fulfill your orders, and deliver the products or services you request.
When you visit our Site, open or click on our emails, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
All information we obtain from third parties is treated in accordance with this Privacy Policy. See also the "Third-Party Websites and Links" section below.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide the Services under our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, or exchanges, creating and maintaining your account, arranging shipping, facilitating returns or exchanges, and other account-related functions.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, SMS, or mail and displaying product or service advertisements. This may involve tailoring the Services and ads to better suit your preferences. For residents of the EEA, our legal basis for processing this data is our legitimate interest in promoting our products under Article 6(1)(f) GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, or act on potential fraud, illegal activities, or malicious actions. If you register for an account, you are responsible for keeping your login credentials secure. If you believe your account has been compromised, contact us immediately. For residents of the EEA, our legal basis for this is our legitimate interest in maintaining site security under Article 6(1)(f) GDPR.
Communication and Service Improvement
We use your personal information to provide customer support and improve our Services. This aligns with our legitimate interest in communicating effectively with you and maintaining our business relationship under Article 6(1)(f) GDPR.
Cookies
We use cookies on our Site to support and enhance the Services, remember your preferences, and analyze user interactions. Details about cookies used in relation to Shopify can be found at https://www.shopify.com/legal/cookies.
Most browsers accept cookies by default, but you can adjust your browser settings to delete or block cookies. Note that blocking cookies may negatively affect your user experience and limit functionality.
How We Disclose Personal Information
We may disclose personal information to third parties in specific circumstances, such as:
- Service Providers: To vendors who perform services on our behalf (e.g., IT management, payment processing, data analysis, shipping).
- Business and Marketing Partners: For services or targeted advertising purposes.
- Affiliates: To entities within our corporate group for legitimate business purposes.
We do not use or disclose sensitive personal data without your consent or to infer characteristics about you.
Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights available to you, please contact us at info@vesteparis.com.
For the purposes of applicable data protection laws, unless otherwise specified, we are the controller of your personal information.